As summer arrives, Shanghai's major tourist attractions and bustling streets have seen a surge in visitors. Tourists dragging suitcases are a common sight, leading many to wonder how to enjoy shopping without the hassle of carrying heavy bags.
随着夏季的到来,上海的主要旅游景点和繁忙的街道上游客数量激增。拖着行李箱的游客成为常见景象,许多人都在思考如何在不携带沉重包裹的情况下享受购物的乐趣。
In response to numerous suggestions from netizens, Shanghai Metro has announced a trial for a luggage storage service, offering a convenient solution for travelers.
针对网友的众多建议,上海地铁宣布推出一项行李寄存服务的试验,为旅行者提供了一个便捷的解决方案。
Starting from July 27th until the end of August, 12 metro stations will pilot a self-service luggage storage service. During this trial period, luggage storage will be free of charge.
从7月27日开始,直到8月底,12个地铁站将试行自助行李寄存服务。在这段试验期间,行李寄存将完全免费。
The first batch of 12 stations are located near transport hubs, commercial areas, and tourist attractions, including:
首批12个站点位于交通枢纽、商业区和旅游景点附近,包括:
▪Shanghai Railway Station
上海火车站▪People's Square
▪人民广场
▪South Shaanxi Road Station
▪南京东路站
▪Nanjing East Road Station
▪南京东路站
▪Hongqiao Terminal 2
▪虹桥2号航站楼
▪Yuyuan Garden
▪豫园
▪Dashijie (Great World) Station
▪大世界站(Dashijie)
▪Lujiazui Station
▪陆家嘴站
▪Site of the First CPC National Congress, Huangpi South Road Station
▪一大会址·黄陂南路站
▪Qufu Road Station
▪曲阜路站
▪Oriental Sports Center
▪东方体育中心
▪Longyang Road Station
▪龙阳路站
In People's Square Station, three sets of storage lockers are installed near the accessible elevator on Line 1, opposite the customer service center on Line 8, and at the west end of the concourse on Line 2.
在人民广场站,1号线的无障碍电梯附近安装了三组寄存柜,8号线的客服中心对面也有,以及2号线的站厅西端。
Each storage point comprises small, medium, and large lockers. Small lockers can hold items the size of a backpack, medium lockers can store a 20-inch suitcase, and large lockers can accommodate up to a 28-inch suitcase.
每个寄存点都包括小、中、大三种尺寸的寄存柜。小寄存柜可以存放背包大小的物品,中寄存柜可以存放20英寸的行李箱,大寄存柜可以容纳28英寸的行李箱。
From July 27th to the end of August, the trial period offers free storage for up to 8 hours per session. To use the service, passengers must pay a refundable deposit of 20 yuan via the mini-programs. If luggage is stored for more than 8 hours or overnight, customer service will contact the passenger to handle the extra charges appropriately.
从7月27日到8月底,试验期间每次寄存的免费存储时间最长为8小时。要使用这项服务,乘客必须通过小程序支付20元的可退还押金。如果行李存放时间超过8小时或过夜,客服将会联系乘客适当处理额外费用。
Passengers can use the service by scanning QR codes with WeChat or Alipay to access the "Xiao Iron" or "Hive Box" mini-programs. The process is straightforward, and users can check locker availability in real-time.
乘客可以通过使用微信或支付宝扫描二维码来使用“小铁”或“蜂巢”小程序来使用这项服务。流程简单直接,用户可以实时查看寄存柜的可用情况。
Important Notes:
重要提示:
1. The first batch of 24 storage points across 12 metro stations are all located within fare zones. Passengers must pass security checks to access the storage service.
1.第一批24个寄存点分布在12个地铁站内,均位于付费区内。乘客必须通过安检才能使用寄存服务。
2. Luggage must meet metro security requirements, prohibiting the storage of flammable, explosive, toxic, and other restricted items.
2.行李必须符合地铁安全要求,禁止存放易燃、易爆、有毒等违禁物品。
3. The trial period offers a maximum of 8 hours of free storage. Passengers are advised to retrieve their items promptly.
3.试验期间提供最多8小时的免费寄存。建议乘客及时取回自己的物品。
4. The luggage storage service is available during the station's operational hours and does not extend beyond the last train of the day. Passengers should be aware of the first and last train times.
4.行李寄存服务在车站运营时间内提供,不延长至最后一班车之后。乘客应留意首末班车时间。
5. In case of emergencies, passengers can contact the service providers' 24-hour hotlines: "Xiao Iron" at 400-1020-932 or "Hive Box" at 95333.
5.如遇紧急情况,乘客可以联系服务提供商的24小时热线:“小铁”400-1020-932或“蜂巢”95333。
6. Feedback is welcome via station on-site channels, the Shanghai Metro service hotline (021-64370000), or official social media platforms to help optimize the service.
6.欢迎通过车站现场渠道、上海地铁服务热线(021-64370000)或官方社交媒体平台提供反馈,帮助优化服务。
Exciting News Ahead:
即将发布的激动人心的消息:
Post-trial, Shanghai Metro will evaluate the service and, starting in September, officially launch the luggage self-service storage with the following rates:
试验结束后,上海地铁将评估该服务,并从9月开始正式推出自助行李寄存服务,收费标准如下:
▪Small lockers: 2 yuan per hour, max 12 yuan per 24 hours
▪小号寄存柜:每小时2元,每24小时最多12元
▪Medium lockers: 4 yuan per hour, max 24 yuan per 24 hours
▪中号寄存柜:每小时4元,每24小时最多24元
▪Large lockers: 5 yuan per hour, max 30 yuan per 24 hours
▪大号寄存柜:每小时5元,每24小时最多30元
Enjoy your visit to Shanghai with this new convenient luggage storage service!
享受上海之旅,新的便捷行李寄存服务!