Foreigners can use the 12366 hotline or the city's tax service website to help solve income tax issues. The aid is available in eight languages.
外籍人士可以使用12366热线或上海市税务局网站来帮助解决所得税问题。这项帮助服务提供八种语言。
12366 Tax Service Hotline
12366税务服务热线
1.Dial 021-12366 and press 2 "Foreign Language"
1.拨打021-12366并按2选择“外语服务”。
2.Follow the system guidelines. Select to enter the voice menu. If you need English service, please press 1. Continue listening to other language options.
2.按照系统指引。选择进入语音菜单。如果需要英语服务，请按1。继续听取其他语言选项。
3.Ask in the selected language. and the system will provide necessary assistance.3.用所选语言提问，系统将提供必要的帮助。
Online consulting
在线咨询
1.Visit the website of the Shanghai Municipal Taxation Bureau of the State Administration of Taxation.
1.访问国家税务总局上海市税务局网站。
2.Click on the 'Foreign Language Services' button on the page.
2.点击页面上的“外语服务”按钮。
3.Enter foreign language text in the dialog box, and the system will respond.
3.在对话框中输入外语文本，系统将作出回应。
Scan QR code
扫描二维码
1.Use WeChat or Alipay to scan QR code.1.使用微信或支付宝扫描二维码。
2.Slide the menu bar and click the 'Foreign Language Services' button.
2.滑动菜单栏并点击“外语服务”按钮。
3.Enter foreign language text in the dialog box, and the system will respond.
3.在对话框中输入外语文本，系统将作出回应。
