1️⃣ 当客户问產品目录时,外贸人可以说:
👉🏻The information I sent you can save you a lot of detours when choosing a product.
我发给你的產品目录,可以帮你在选择时少走很多弯路。
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2️⃣ 当报价后客户说价格贵,外贸人可以说:
👉🏻This is a normal thing, all customers feel expensive before knowing about the product.
这是很正常的,所有的客户在了解產品前都会觉得贵的。
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3️⃣ 当客户质疑產品质量时,外贸人可以说:
👉🏻Next you can use it to see, what you see and use in person is true.
接下来您可以使用一段时间看看,您亲身体验的才是真实的。
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4️⃣ 当客户询问完产品不回复了,外贸人可以说:
👉🏻Is the information I've given complete enough? What else do you need to know?
我提供的info是否足够了?请问您还有什么需要了解的吗?
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5️⃣ 当你想要客户的郵箱时,外贸人可以说:
👉🏻Our catalog have very detailed introduction to this product, Can I have your comPany email address? I can send you to have a look.
我们的目录有关于產品的詳細介紹,我可以知道您的公司郵箱嗎?我可以給你發一份產品目錄看一下。
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6️⃣ 当你给客户报价后对方不回复了,外贸人可以说:
👉🏻Looking forward to knowing more of your thoughts.
期待能够了解您的更多想法。
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7️⃣ 当给客户介绍產品的中途对方不耐烦了,外贸人可以说:
👉🏻Thank you for listening to my introduction so much, no matter what, I still hope to be able to help you.
感谢您听我介绍这么多,不管怎么样,还是希望能够帮到您。
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8️⃣ 当客户新下單,外贸人可以说:
👉🏻I will focus on your order and production status, and I will let you know if there is any progress.
我会重/点/关/注您的訂單和生產情况,有什么进展我会马上告诉您。